Announcements

Resolve Insights gives admin users the ability to create announcements that can be broadcast across all users (admin and non-admin users). The announcements appear at the top of the screen.

Announcements have the following specifics:

• Users who are logging in after the announcement was broadcast will see the announcement immediately after logging in.
• Users who were logged in when the announcements was broadcast will see the announcement the next time they log in.
• Announcements stay on the screen for about five seconds before disappearing.
• When multiple messages were broadcast, the user will see them stacked on top of each other.

Creating an Announcement

You need admin privileges to create announcements. Non-admin users can only view announcements created by administrators. 

1. Navigate to Admin Settings > Announcements.
   The Announcements page is displayed.
2. Enter the announcement or message that you wish to send to other users in the User Comment text box.
3. Select the type of announcement from the Priority drop down list.
4. Select the date and time, from the calendar and time drop down lists, at which you wish the announcement to end.
5. Click Create. 

The announcement is created and is displayed in the Main Menu.

note

You can close the announcement by clicking the X icon.

Editing an Announcement

You can edit an announcement which you have already created.

1. Navigate to Admin Settings > Announcements. The Announcement page will be displayed.
2. Click in the row of the announcement that you wish to edit.
3. Make desired changes to the selected announcement.
4. Click Update.

Deleting an Announcement

You can delete an announcement that you no longer require.

1. Navigate to Admin Settings > Announcements.
   The Announcement page will be displayed.
2. Click Delete in the row of the announcement that you wish to delete.
   A confirmation dialog box is displayed.
3. Click OK.